Your Card is issued by Synovus Bank and serviced by Green Dot Corporation. … If you cancel your Card within 30 days of its purchase, we will refund your purchase fee, any monthly charge assessed and any remaining value.
How long does Green Dot take to refund?
Green Dot refunds from merchants can take up to 7 days to be processed.
Can I cancel a Green Dot card?
To cancel your Green Dot Platinum card, you should call Green Dot customer service phone number: (866) 291-0818. Alternatively, you can log in to your account online, go to the “Security” tab and then click on “Close Card.”
How do I cancel my Green Dot prepaid account?
Log into your account at using the Green Dot app and select Settings, Manage Card, Close your Account.
Can prepaid cards be refunded?
However, most prepaid credit cards—including those issued by Visa and MasterCard (meaning nearly all of them)—are treated just like regular credit cards. This means that you can receive a refund by returning the item as you would when you paid with cash or a debit card.
Why did I get a Green Dot card in the mail 2020?
A Green Dot Card is a re-loadable debit card. Police warn these unsolicited cards are “very real.” According to police, someone had to supply your name, address and Social Security Number in order to obtain this “permanent” card, and thereby committed an identity theft.
How do I avoid Green Dot monthly fee?
The fees for the Green Dot Prepaid Visa® Card include a $7.95 monthly fee, a $3.00 ATM withdrawal fee, and a $5.95* cash reload fee. However, the monthly fee will be waived if you load $1,000 or more in the previous monthly period. View additional details below.
Is Green Dot closing?
Green Dot has announced that it’s closing all GoBank accounts and, separately, launching a new product called GO2bank. … As a valued customer, we’d like to inform you that your current GoBank account program is ending October 31, 2021.
How do I get my Green Dot account back?
If you are unable to access your account due to errors in your card, you should contact GreenDot as soon for help. You can write them a letter or reach them by phone. If there is an error with your debit card, you should contact them no later than 60 days after you receive the first statement with an error.
How do I transfer money from my Green Dot card to my bank account?
How to transfer money from Green Dot Card to a bank account
- Log into your Green Dot card account online.
- Navigate to Add money or transfer money.
- Select transfer money.
- Add the bank details where you want to send the money.
- Follow the other instructions.
How much is Green Dot monthly fee?
Green Dot Card Cons:
There is a steep $7.95 monthly fee (waived with deposits of at least $1,000 a month). No free ATM network. There is a $3 ATM fee, in addition to any fees the ATM owner charges. Loading cash on your card at retailers costs up to $5.95.
Why does my Green Dot card have a negative balance?
We will assess a Monthly Charge for the life of the card, including if there is no money on your Card. If you have no money on your Card or a balance less than the amount of the Monthly Charge, your Card balance will be taken negative when we assess the Monthly Charge.
Will a refund go back on an expired card?
What if the credit or debit card I paid with is expired or deactivated? In this case, your refund will be automatically directed back to the bank account linked to that card. There’s nothing you need to do — your bank should sort it out for you, provided the account is still open.
Can I get a refund on expired card?
Most of the time, the card issuing bank will allow the refund to process and accept the funds. If the cardholder has the same card issuer and bank account, then funds will be successfully credited to that account.
What happens if you get a refund on an expired card?
The bank will realize that the card number is no longer valid, but will see the account it’s tied to, at which point the refund should be transferred to the new card number/account automatically. … The bank will reject the refund to the outdated card, and the funds will be returned to our payments processor.